How Does Refill Work?
How Does Refilling Work?
Bring in a container — truly, ANY container! As long as it’s clean, we can fill it. New to refilling or forgot yours? We carry a selection of containers for purchase in-store so you’re never stuck.
The 3-Step Refill Process
- Weigh & tare your empty container — We subtract the weight of your container so you only pay for the product inside.
- Fill up with your choice of product — Take your time and fill to exactly the amount you need.
- Weigh at checkout — Tell us the filled weight and you’re done. Simple, zero-waste, and plastic-free.
Congratulations — every refill is a real impact on the planet. You’re helping fight climate change, one container at a time!
What Can I Refill?
We carry a wide range of plant-based, plastic-free products available for refill at our NYC store, including:
- Shampoo & conditioner
- Body lotion & hand soap
- Dish soap & dish block
- Laundry detergent
- And more — our selection grows regularly!
All products are thoughtfully sourced for effectiveness and sustainability. No greenwashing, no unnecessary packaging.
Our Closed Loop Bottle Program
Each of our aluminum bottles is worth $1 store credit when returned. If you have no use for it, simply request a return label and send it back — we’ll credit your account for each bottle returned. It’s our commitment to keeping materials in circulation and out of landfills.
New to Refilling?
No experience needed — our team is always happy to walk you through the process in person. Learn more about What is a Refill Store? or visit us at our zero-waste refill shop in New York City.
